Job Information
Dentsply Sirona Clinical implementation Specialist in Zoetermeer, Netherlands
Requistion ID : 76390
Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.
Is digital dentistry your passion?
Clear aligners is a life changing orthodontic and/or prosthetic treatment in which the patient receives a number of transparent dental splints that move their teeth in the desired direction, following a precise digital treatment plan. Combining clinically superior treatment planning capabilities with state-of-the-art manufacturing, Dentsply Sirona’s SureSmile Aligners and digital planning software deliver a complete, clinician controlled clear aligner treatment solution for Dentists and their patients.
Clinical implementation Specialist
This is a combined Sales and customer Training role. In this position you are responsible for supporting new Suresmile accounts and then ensuring repeat case orders in order to drive ongoing customer growth. Working in close relationship with the existing Dentsply Sirona sales force you will leverage existing customers relationships and promote the complete orthodontic solution. You are responsible for providing first level support to customers who will start with or already use SureSmile aligners and software. The training will be done either remotely, at the dentists’ and orthodontists’ practices directly or other suitable external premises.
Key responsibilities:
Develop and retain new accounts in order to extend our aligners and overall digital solution portfolio.
Keep up to date through continuous proactive self-education on products, systems and education in order to develop SureSmile customers through tailored training and support
Work in close relationship with existing DS sales force in the same area/ region to leverage existing customers’ relationship and create synergies by promoting the total orthodontic solution
Undertake ongoing strategic market analysis to ensure responsiveness to changes, market trends and competitor activities
Understand the customers’ needs and expectations and educate them on current and new market trends to develop their business
Execute, in own area / region Clinical Affairs and Marketing programs to build awareness, including but not limited to lunch & learn educational event; practice open days and both live and online events
Measure and monitor the success of training and support activities
Requirements:
Good command of the Dutch, French and English languages in word and writing
Educated to degree level or equivalent combination of education and professional experience
Commercial experience is essential / Dental background preferred
Proven experience of working in a digital, software-driven environment and sharing and developing the knowledge base of others, customers and internal colleagues
Consultative approach, ideally combined with proven training experience in similar technical environment
Excellent negotiation skills and Business acumen, result driven with proven ability to build strong and commercially beneficial relationships with key customers
Structured thinker with a passion for implementing best practice and techniques for the benefit of potential and existing customers
Responsiveness, initiative and the flexibility to accommodate customers different needs in a timely manner in combination with the ability to handle multiple projects simultaneously and excellent problem-solving skills
Able to interpret complex business information and analytics
Excellent communication and presentation skills through digital channels as well as personal meetings
Willingness to travel
Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.
If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com (careers@dentsply.com) . Please be sure to include “Accommodation Request” in the subject.
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