TEKsystems is hiring for our client in West Des Moines! We are seeking customer service representatives to join our telemarketing team. The best candidate will be comfortable with high volume out bound calls and has the ability to overcome sales objections.

Description:

• Outbound dial interested customers and engage with them using personality, charm, wit, and product knowledge, in the goal of earning their trust and setting an appointment for a comfort consultant to visit their home and pitch our product.

• Appointment setters are considered sales representatives so an assumptive and assertive sales approach is expected.

• Maintain availability for inbound calls for customers who funnel to us directly from our website or via a customer referral, and set an appointment for an in-home consultation when appropriate. Route non-appointment setting calls to customer service or support when required.

• Manage individual performance and ensure quotas are met

• Document each and every customer interaction in our CRM (Salesforce), demonstrating a strong written word and utilizing professional language.

• Exemplify a positive, uplifting, and competitive environment with peers and supervisors. Participate in gamification and team meeting opportunities.

Additional Skills & Qualifications:

Reliability and punctuality is a must!

Clear and concise communication.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.