WestRock Maintenance Tech III in Toledo, Ohio

About WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.westrock.com .

Maintenance Tech III-Toledo, OH - 2nd shift

1635 Coining Dr

Toledo, Ohio, 43612

United States


The Maintenance Technician – III position will be responsible for leading, oversee

and guide the more complex and difficult tasks that are assigned to the

Maintenance Technician I and II’s. They will also perform skilled mechanical

and electrical work under the general supervision of a Maintenance Technician -

IV. Maintenance Technician III’s will have working knowledge and ability to

perform all tasks as specified within the Maintenance Technician I and II

position descriptions in addition to these specified within this description.

Distinguishing Characteristics:

An employee in this designation must have developed advanced skills in both the

mechanical or electrical trade and possess at least five years of experience in

a combination of both. The level of tasks assigned will be based on an expected

proficiency for persons holding this position. An employee in this

classification will generally remain at this level for a minimum of 2 to 3

years and until he/she can demonstrate competencies in both the electrical and

mechanical areas by demonstrating those practical abilities listed on the

Competence Checklist –Maintenance Technician IV and by completing all courses as assigned to this series of classifications– Fundamentals, Electrical and Mechanical (If assigned to Assembly – a person

in this classification will also need to complete the Packaging Courses).

EssentialDuties and Responsibilities include the following:

Understanding and demonstrating the behavior that the safety of yourself and other coworkers is paramount and is the #1 priority here at WestRock.

Lead, plan, and review the work of person in the Maintenance Technician I and II roles that are responsible

for performing mechanical and/or electrical duties in the maintenance, repair, inspection, testing, and installation of mechanical/electrical equipment including structural.

Diagnose malfunctioning systems, apparatus, and components using test equipment and hand tools to locate the cause of a breakdown.

Independently perform the most difficult mechanical or electrical maintenance, repair, installation and

testing functions on all but the most sophisticated equipment.

Interpret, explain and enforce department policies and procedures to reach full and accurate understanding.

Troubleshoot basic to intermediate electrical circuits.

Operate various tools, instruments, and equipment used in the testing and repairs of mechanical equipment.

Fabricate, assemble, and disassemble manufactured products by hand.

Use acetylene welding/cutting torch and combination welding procedures.

Use tube bending equipment.

Use electrical or electronic testing devices or equipment.

Operate hoist, winch, or hydraulic boom as needed.

Operate with advanced skill hand tools both powered and manual.

Set up and operate a variety of machine tools such as a drill press, lathe and/or welding equipment.

Operate maintenance vehicles including aerial lifts, personnel transport vehicles and forklifts.

Respond to mechanical and electrical emergencies during non-standard business hours.

Read and interpret blueprints, schematics, specifications, and technical drawings.

Read and understand work orders, instructions, formulas, or charts.

Write routine reports and correspondence as needed.

Speak effectively before groups of customers or employees of organization.

Responsible for the overall Safety and cleanliness of equipment and area.

Work in a safe and efficient manner in accordance with company policies and procedures.

Overtime is required.

Perform other duties as assigned.

Supervisory Responsibilities:

Employees in this position will provide technical guidance to persons in Maintenance

Technician I and II roles. However, this position does not have any supervisor


Competencies:To perform the job successfully, an individual should demonstrate the following


Safety - Includes following safety rules and regulations, working to create and maintain good housekeeping, knowledge and use of safety equipment, active participation in safety effort,

attending safety meetings, confronting others regarding safety, reporting

incidents and near misses, correcting unsafe conditions.

Quality - Evaluates the ability of employee to produce superior products or services, meeting all

specifications and expectations, free of errors or waste. Includes accuracy,

following correct procedures, such as, GMP, SOP, ISO requirements, performing

all quality checks, complete and legible documentation.

Knowledge of Field- Relates to employee’s understanding and knowledge of duties, methods and

procedures required by the job. Indicators are troubleshooting skills,

technical competence, application of training, thoroughness and efficiency in

solving problems, and making progress improvements.

Accountability/Dependability - Evaluates the degree to which employee accepts responsibility and follows through on commitments. Indicators are task completion, following procedures, thoroughness,

reliability, completion of difficult tasks, working without supervision,

acknowledging and correcting own mistakes, facing and resolving conflict.

Initiative - Evaluates an employee’s willingness to act on their own to assume new or additional

responsibilities, to voluntarily start projects or attempt non-routine tasks.

Indicators are self-starting, proactive, energetic, enthusiasm, and ingenuity,

willingness to try, innovative, finding a better way.

Teamwork - Evaluates the ability of an employee to work cooperatively with others in an interdependent

relationship to achieve common goals. Indicators are flexibility and adaptability, cooperation, listening, group problem solving, willingness to change, to lead as well as follow, recognizing and utilizing diversity.

Interpersonal/Culture- Evaluates the ability to get along with others in an open and respectful manner.

Indicators are communication skills, including listening, positive

relationships with others, treating others fairly and with respect, openness

and honesty, ability to disagree while maintaining good relationships, tolerant

of others. Demonstrates the WestRock Key Behaviors: Diligent and acting in a

manner consistent with the 4 key behaviors: (1) create an environment of

respect and trust for our co-workers and customers, (2) empower and engage our

co-workers to improve our performance and lower our cost, (3) satisfy our customers

every time, and (4) do the right thing for WestRock – always.

Productivity/OEE Competency -

Evaluates one’s effectiveness in producing expected quantities of work relative

to standards and expectations, including effort, utilization of time, materials,

and supplies. Indicators include the quantity and quality of work, the absence

of rework and waste, utilization of resources, safe work behaviors,

preplanning, and anticipating problems. Manufacturing employees will also be

evaluated based on the following: Overall Equipment Effectiveness (OEE) takes

into account the various sub-components of the manufacturing process.

Availability, viewed as a snapshot of the current production efficiency for a

machine, line or cell. OEE = (A)vailabilty x (P)erformance x (Q)uality.

Expressed another way: Related Machine Speed (P) x Crewed Hours (A)/ Good

Sheets Out (Q). This section evaluates the employee’s performance to maximize

the OEE on his/her machine.

Attendance/Punctuality - Includes being present and ready for work as expected. Indicators are attendance records, number of times tardy, frequency of lateness returning from scheduled breaks or

meal times, work readiness, and preparedness to begin work on time. (Three unexcused tardies equals one unexcused absence)

Procedures/Documentation/Reporting - Refers to the importance of following procedures, carefully and thoroughly documenting critical activities, including training, and to the accurate reporting of

information. Indicators include the following established procedures, documenting essential processes, preparing accurate, timely, legible, and complete reports. Communicating as needed with others in the organization.


Evaluates the employee’s ability and skill to positively influence others to

achieve Company goals and expectations, regardless of one’s position or title.

Indicators include: effective planning and coordination of work, delegation and

follow through, exhibiting and promoting confidence, supportive of company

views and policies, self-directed initiative, acceptance of responsibility,

effective use of time, materials, supplies, and personnel; patience,

flexibility, adaptability, assists with training and desires to help others

succeed, effective problem solving and decision making skills.

Qualifications- The requirements listed below are representative of the knowledge, skill, and/or

ability required. Reasonable accommodations may be made to enable individuals

with disabilities to perform the essential functions.

Education and/or Experience-

Equivalent to the completion of the 12th grade supplemented by industrial or vocational course work in electrical, industrial or mechanical maintenance programs or related field. Persons in this

classification will generally have five years of experience in positions of

progressive responsible and/or attainment of recognized journey level status as

a technician in all around electrical and mechanical work.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. May require the ability to write routine reports and correspondence. May require the ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual

should have knowledge of and basic computer skills.

Other Qualifications

In-house electrical authorization must be obtained prior to conducting and electrical assignments.

Working Knowledge of:

Operations, services and activities of all areas of mechanical or electrical maintenance. All equipment and supplies commonly used in the mechanical or electrical trade. Methods and techniques pertaining

to installation, maintenance and repair or mechanical systems. Occupational hazards and standard

safety practices (Including but not limited to; NFPA 70E, OSHA, and WestRock). Operation characteristics of a variety of measuring and testing equipment and tools for mechanical maintenance.

Applicable codes and ordinances as related to the mechanical trade.

A person in this position must possess the ability to:

Lead, organize and review the work of maintenance technician I and II’s.

Work independently in the absence of supervision.

Communicate clearly and concisely, both orally and in writing.

Physical Demands / Work Environment

The physical demands described in the Task Development Worksheet are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions

Maintenance/Technical Services

WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/Disabled/Veterans.

Maintenance Tech III