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Family Practice & Counseling Network Crisis Worker - Alternative Dispatch Team/1st Shift Tues-Sat in Stroudsburg, Pennsylvania

Reference #: 2261950 Description Job title Crisis Worker - ADT Reports to Program Director Position Summary Under the authority of Management, the Crisis Worker assures that all operating procedures and regulations are followed. The Crisis Worker provides direct services to consumers, significant others and collateral resources and assists consumers in reaching goals set in treatment.

Hours: Tuesday to Saturday 8:30AM - 4:30PM Essential Duties and Functions Telephone Crisis Specific Duties including answering the National Suicide Lifeline, screening incoming calls, providing appropriate telephone counseling, consultation, assessment, and referral to needed services including Mobile and/or Residential Crisis Intervention services. Residential Crisis Specific Duties including but not limited to early waking, daily planning, meal preparation, and clean-up, maintaining necessary scheduled appointments that have been approved by the supervisory team members. Community Involvement and Team Work including but not limited to providing referral and other case management services for consumers and families at times of contact; either on the phone, in the community, or in the residence prior to discharge. Observe all scheduled and as needed (PRN) medication observations and assist as directed by Residential Nurse i.e. blood pressure, pulse, temperature, etc. Conduct psycho-educational, skills training, and supportive crisis counseling in residence or community. Consumer Care including spending at least 75% of scheduled time in direct, face to face, or telephone interactions with consumers. Mobile Crisis Services will be the primary responsibility Responsibilites for a Mobile Crisis Worker include Working in the community, providing supportive mobile crisis intervention to children, adolescents and adults. Providing resources and support, diverting hospitalizations and police involvement. Administrative Complete all documentation as required by RHD, Funder, licensing/accreditation entities. Community Interaction Community Involvement and teamwork including but not limited to providing referral and other case management services for consumers and families at times of contact, either on the phone, in the community, or with the resident prior to discharge. Other duties as assigned Qualifications Bachelor's degree preferred with major course work in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, education or a related field. Must have a high school diploma or equivalency and 12 semester credit hours in sociology, social welfare, psychology; gerontology; or other social sciences. 2 years of experience in public or private human services with one year of mental health direct care experience. Hazard and Atmospheric Conditions Exposure to Fumes o Exposure to Dust Exposure to Extreme Heat o Exposure to Extreme Cold Wet and/or Humid o Exposure to Loud Noise Exposure to Confined Places o Mists or Gases Exposure to Mechanical Hazards o Exposure to Chemical Hazards Exposure to Electrical Hazards o Exposure to Burn Hazard

Requirements Physical requirements Lifting Requirements Medium: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects. Physical Requirements Stand or Sit (stationary position) Walk Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position) Climb (stairs/ladders) Talk/Hear (communicate, converse, convey, express/exchange information) See (detect, identify, recognize, inspect, assess) Pushing or Pulling Repetitive Motion Reaching (high or low) Kneel, Stoop, Crouch or Crawl (position self, move) Additional Requirements: Mobile units are required to drive within the service area of the program. Visit home of consumer and provide support in community Reporting Relationships Direct Supervisor: Assistant Unit Director Directly Supervises: None Ancillary Support to: Program Specialist, Mental Health Professional

Resources for Human Development is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.

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