Req #: 234264

Department: HARBORVIEW - ED REGISTRATION & ADMITTING

Posting Date: 05/20/2024

Closing Info: Closes On 06/03/2024

Salary: 90% of $3,495 - $4,711 per month

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here.

Harborview Medical Center - Emergency Department Registration has an outstanding opportunity to hire a PATIENT SERVICES SPECIALIST 2 .

WORK SCHEDULE

• 36 hours per week, Day Shifts, variable working days, includes weekends POSITION HIGHLIGHTS

• The HMC ED Registration Patient Services Specialist serves as the primary resource for directing patient flow into Harborview Medical Center through the Emergency Department

• The Patient Service Specialist will perform patient registrations, completion of patient pre-registration, First Net, front emergency room registration, back emergency room registration, and bedside registration.

• Be a part of a team dedicated to supporting UW Medicine where Patients Are First PRIMARY JOB RESPONSIBILITIES

• Pre-register and check in patients upon arrival in the electronic system.

• Verify insurance coverage, verify third-party payers. Obtain specific financial information such as copies of insurance cards and verify Medicaid and insurance coverage using online systems.

• Coordinate patient care with other departments and outside hospitals and refer patients to Financial Counseling as needed.

• Obtain the necessary signatures for consent for treatment, financial agreement, and privacy information according to HIPAA regulations.

• Use the Epic systems, check for future/past appointments and PCP information.

• Check patients’ identification and scan insurance information into the electronic system.

• Register patient in the back emergency room while working with Medics, Air Lift Northwest, American Medical Response, and nursing staff in a fast-paced environment.

• Register patients in the front emergency room, collect and/or update demographic and financial information, and enter information into electronic systems. REQUIRED POSITION QUALIFICATIONS

• High School graduation or equivalent AND one year of healthcare, administrative, or customer service experience OR equivalent education/experience. ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. (https://www.uwmedicine.org/about/career-opportunities) Join our mission to make life healthier for everyone in our community.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.