Infusion Center Director - Paragon Infusion Centers

A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.

Location: Lubbock, Texas

The Infusion Center Director - Paragon Infusion Centers is responsible for the oversight of the staffing, facility, quality and safety of patient care, flow, and process of the infusion suite in addition to providing services to patients under the nurse’s scope of practice.

How You Will Make an Impact

Primary duties may include, but are not limited to:

• Assign work detail and patient care to available staff within the facility as needed.

• Abides by company policies and procedures as well as federal, state and/or local guidelines and practices.

• Monitors Clinical Staff in the clinic for compliance of company policies/procedures and take immediate corrective action.

• Screens all new referrals to infusion center for clinical appropriateness to treat.

• Ensures that all medication orders are complete, appropriate, accurate, and up to date prior to treatment.

• Forwards all patient documentation to clinical staff in appropriate location and to reimbursement staff.

• Delegates responsibilities to staff to ensure appropriate levels of medications, infusion and office supplies are maintained in order to contain inventory costs.

• Oversee the administration of infusion therapy to patients as per the company and governing guidelines.

• Maintains daily schedule of patient visits in designated scheduling software.

• Handles customer/patient complaints in a fair and empathetic manner.

• Responsible for center staffing, utilizes part time and PRN staff to ensure schedule coverage.

• Assures that INS, State Department of Health, and Infusion Therapy Program standards of care and clinical practice are maintained through new hire orientation and annual competency assessments, as well as monitoring daily care provided by clinic staff.

• Responsible for the recruitment, retention, development, and ongoing evaluation of qualified staff.

• Performs duties within the Nurse’s scope of practice, the facility’s policies/procedures, INS Standards of practice, and approved facility protocols.

• Administers ordered therapies according to prescriber order, facility protocols, INS standards and company policy and procedures.

• Performs physical assessment on each patient as warranted and for new consults as warranted by the patient diagnosis.

• Refer to the NP on duty for complete physical assessment as needed.

• Documents all pertinent data in the patient’s medical record.

• Evaluates the patient’s response to therapy and documents this finding in the medical record.

• Educates patients and/or family members regarding therapy plan.

• Ensures that all medication orders are complete, appropriate, accurate and up to date prior to treatment.

• Understands and adheres to all applicable state, local and Federal laws and / or regulations including maintaining patient confidentiality through abiding by HIPAA laws/regulations.

Minimum Requirements:

• Requires an MS in Nursing and minimum of 3 years of related clinical experience; or any combination of education and experience, which would provide an equivalent background.

• 1 year experience with IVs required.

• Requires an active, current and valid RN license and/or NP license in applicable state(s) required.

• For Paragon and Carelon Health business unit, satisfactory completion of a Tuberculosis test is a requirement for this position.

Preferred Skills, Capabilities and Experiences:

Healthcare experience with IVs preferred.