At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is on the lookout for a Senior Product Manager, Data and AI, to lead the charge in harnessing the power of data and artificial intelligence to revolutionize merchant experiences. This role is crucial in driving data-driven solutions across all SMB business touchpoints, including the web, POS systems, and mobile applications. The ideal candidate is a visionary and hands-on leader with an experience in AI, reporting, and business insights, capable of building the technical data pipelines necessary for AI capabilities and successfully launching these innovations to our businesses across various platforms.

Key Responsibilities:

• Data and AI Strategy Development: Develop and execute a comprehensive data and AI strategy to enhance merchant experiences across all touchpoints. This includes leveraging data technologies, AI/Gen AI to provide valuable insights and reporting capabilities to merchants.

• Customer Insights: Conduct market research and gather customer insights to drive product development. Stay ahead of industry trends and competitor strategies to ensure U.S. Bank maintains a competitive edge.

• Technical Pipeline Construction: Lead the development of technical data pipelines that are essential for building and scaling AI capabilities within the product ecosystem. Ensure these pipelines are robust, scalable, and secure.

• Product Development and Management: Drive the entire product lifecycle from ideation through launch. Collaborate with engineering teams to design, build, and refine AI-driven features and capabilities that meet merchant needs.

• Cross-Functional Leadership: Work closely with cross-functional teams, including engineering, data science, UX/UI, marketing, and sales, to ensure product vision alignment and to drive the successful execution of product initiatives.

• Performance Measurement and Optimization: Utilize data analytics to measure product performance and identify opportunities for optimization and growth. Implement metrics and KPIs to track the success of data and AI initiatives.

• Proven experience working in large, complex, and fast-paced organizations, with the ability to navigate matrixed environments.

Preferred Qualifications:

• Bachelor’s degree in computer science, Data Science, Business, or a related field preferred.

• Product management experience, with a strong emphasis on data and AI-driven product development.

• Proven track record of developing and launching products that leverage data and AI to improve customer experiences.

• Deep understanding of technical data architectures, machine learning models, and AI applications in a business context.

• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights and product strategies.

• Exceptional leadership and communication skills, capable of leading cross-functional teams and engaging with senior stakeholders.

• Master's degree in a technical field or MBA preferred.

• Deep expertise in building and scaling AI and data capabilities within a digital ecosystem, preferably with exposure to B2B SaaS, retail or Fintech platform

• Prior experience in a startup environment, demonstrating the ability to operate with agility and innovate within a larger, fast-paced organization.

• Hands-on experience with modern data processing technologies (e.g., Big Data, real-time analytics) and AI/ML platforms.

• Demonstrated success in a fast-paced, innovative, and growth-oriented environment.

• Strong portfolio of data and AI-driven projects that have significantly impacted business outcomes.

• Familiarity with agile development methodologies and experience leading agile teams.

This role is hybrid. Team members who are in a hybrid role typically spend three days a week at the listed U.S. Bank location(s), while having flexibility on their work location for the other working days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $144,160.00 - $169,600.00 - $186,560.00

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.