In this role, you have the opportunity to

ensure that data records are created and maintained to improve customer experience. This includes managing customer and product data, as well as other data used in other internal processes such as order management, scheduling, and reverse logistics.

You are responsible for

• Setup and maintenance of prospects and customer accounts in SAP and Salesforce ensuring data quality and consistency

• Maintenance of product Master Data based on local requirements

• Providing support for Data Quality requests and maintenance of master data values

• Effective and prompt problem-solving for ad hoc master data issues within the SAP/SFDC/OSCAR system

• Collaborating with business process experts on defining standard procedures and participating in cross-functional projects and initiatives, including Data Migration preparation in SAP transformation programs

You are a part of

our Global Competence Center in Łódź , where we centralize our business processes. We bring together supporting roles within HR, Finance, Procurement, Customer Service, Supply Chain and other, enabling you to have a career in an international, cross-functional environment. Your future colleagues speak 25+ languages and represent 15+ different nationalities, supporting our operations in 50 countries on a daily basis.

To succeed in this role, you should have the following skills and experience

• Bachelor’s degree

• Experience carrying out processes within an IT or logistics related environment will be a huge plus

• Strong written and communication skills in English language

• Strong analytical and interpersonal skills, with a commitment to professional and client service excellence

• Strong Microsoft Office suite skills

• Stakeholder management skills

• Able to efficiently prioritize work and inform stakeholders on the progress

In return, we offer you

The unique combination of a business-critical, challenging role in a creative, empowering environment. Your professional development will be actively encouraged, so you can continue to grow and perform at your best, while being part of helping improve the lives of billions of people around the world.  

• Annual bonus based on performance achieved 

• Private medical care with option to extend it to family members 

• Benefit System cards 

• Discount for Philips’ products 

• Relocation package applicable for people moving in from outside of Łódź region 

• Wide variety of trainings & learning opportunities, including language upskill

• Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events) 

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.