Quality Supervisor LOCATION: Streetsboro, OH, US, 44241 REQ ID: 47014 If you are a current employee click here to apply. SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. SEE strives to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance - a culture where accountability is clear and aligned, and where we reward business outcomes and impact. Our culture guides everything we do - how we partner with our customers and suppliers, attract and retain top talent, and create value for our stakeholders. SEE generated $5.5 billion in revenue in 2023 and has approximately 17,000 employees. The company operates out of 46 countries/territories, and our products are distributed in 115 countries/territories around the world. To learn more, visit www.sealedair.com. Job Description Manage and implement the quality assurance and control systems to ensure product specification and customer satisfaction. Provide quality technical support to all manufacturing functions as well as lead problem resolution for customer issues. Maintain an atmosphere of continuous improvement in all quality processes. Oversee and train the quality team. PRINCIPAL ACCOUNTABILITIES (Include but not limited to): * Drive Quality excellence to achieve site and divisional PPM targets. * Provide leadership and direction for site Quality Technicians. * Lead the Quality Control process for the Streetsboro production facility. * Promote teamwork and cultivate relationships with upstream facilities to improve together. * Lead all customer corrective action resolution utilizing 8D methodology. * Issue, clarify, and resolve customer complaints regarding quality to ensure customer satisfaction. When appropriate, resolve customer product problems in a way that will maintain customer satisfaction. Maintain 30-day response to customer corrective actions. * Responsible for all site level aspects of AIB and ISO 9001-2015 compliance policy, certification, and audits. * Assure the production facility calibration in conjunction with the appropriate departments. * Maintain and report data to provide process capability studies, quality reports, and employee quality performance records to drive quality performance improvements through the facility. * Lead the site team of QA Auditors. Qualifications * Education - bachelor's degree in Engineering preferred. * Work Experience - at least 3 years in a Manufacturing or Quality Engineering role preferred. * Knowledge - fundamental understanding of Food Safety certifications, ISO 9001-2008; Six Sigma, familiarity of SPC, DOE, and continual improvement principles * Skills - fundamental statistical understanding; excellent written and verbal communication skill; consensus management * Abilities - ability to perform root cause analysis techniques; good problem-solving skills; reasoning to look at both immediate need; ability to operate within the realistic capabilities of the facilities and organization; ability to provide direction to auditors across multiple shifts; fundamental mechanical aptitude a plus. Requisition id:47014 Relocation:No SEE is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. SEE prioritizes talent development, fostering a culture of continuous growth and career progression.The company