Financial Services Associate

This position is located in Ithaca, New York. The successful candidate will have the option to perform this role remotely at a locationof their choosing within the United States

The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State.

No Visa Sponsorship available for this position.

Who we are:

Located in Ithaca, N.Y., Cornell University is a bold, innovative, inclusive, and dynamic teaching and research university where staff, faculty, and students alike are challenged to make an enduring contribution to the betterment of humanity. Cornell University is one of the largest and most diverse institutions in the Ivy League. We are a community of 22,000 students and more than 10,000 faculty and staff members representing more than 80 countries and hundreds of disciplines-global cultures, backgrounds, experiences, perspectives, and ideas.

What is the Division of Financial Services?
Cornell University, unique among peers, is the federal land-grant institution of New York State, a private endowed university, and a member of the Ivy League. The Division of Financial Services provides central financial functions in support of the university's academic mission.The Division of Financial Services vision is "To deliver world-class financial services to the university." Every day the Division of Financial Services strives to adhere to this vision by promoting an environment where best practices are championed, and our employees are empowered to do their best work in all areas of financial service.

The Shared Services (SSC) Center is a multifaceted center that provides transactional support and processing, travel related support and processing, financial management, payroll support, and institutional support services across multiple and varied funding sources. The SSC is comprised of three functional areas: Procure-to-Pay, Travel and Training, and Financial Management and Reporting.

What you will do:

As a member of the Shared Services Center (SSC) you will be part of a team-focused, fast-paced, demanding, and continuously evolving environment. The Financial Services Associate (FSA) in Credit Card Programs will support the university's credit card program for both procurement cards and travel & meal cards. The FSA will utilize the issuing bank's secure system to create and maintain individual cardholder accounts, grant system access, and provide cardholder support. The FSA will also become the subject matter expert in the systems used to process credit card transactions, including US Bank Access online, Next Gen, Perceptive Content, and Kuali Financial System, and provide analysis and reporting related to credit card usage. This position is also responsible for monitoring and troubleshooting the daily transaction files received from the issuing bank. It will be necessary to thoroughly understand and interpret university policy and determine the appropriate payment method. Development and delivery of training for cardholders and shared services center staff is an important part of this job. Developing and maintaining valuable and productive relationships, communicating effectively, and working closely with others to provide exceptional customer service to cardholders and unit administrators across the university.

This position is in Credit Card Programs and will report directly to Kathy Sheils.

Required qualifications for the position include:

• Associate's degree in Accounting, Finance, or Business Administration with at least 3 years of accounting or financial experience or equivalent combination.
• Ability to work in a complex, high demand environment with experience prioritizing multiple deliverables, where change in process/procedures is the norm and take direction from more than one individual.
• Excellent customer service skills and communication skills (written/verbal) with a broad range of people to build and maintain effective working relationships.
• Accuracy, attention to detail, analytical, time management, problem-solving, sound judgement, and organizational skills are critical in managing a high volume of transactions and communications that are urgent or of a sensitive or confidential nature.
• Work independently as well as collaboratively in a fast-paced, customer-oriented, team-based work environment while effectively organizing, planning, and prioritizing multiple competing work activities under pressure.
• Possess a positive attitude and professionalism.
• Experience in collaborative use of computer applications in Microsoft Office, OneNote, Visio, Box, SharePoint, Zoom, Teams.
• Ability to maintain detailed documentation in a shared, cloud-based environment.
• Experience in and/or demonstrated commitment and passion to supporting diversity, equity, access, inclusion, anti-racism, and wellbeing.
• Cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members. As an individual contributor you will model and support a culture of diversity, equity, inclusion, and wellbeing and continually seek to understand how your role, behaviors, and actions impact the success of this culture.
• Foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.
• Be accountable for supporting the organization's values of collegiality, integrity, initiative, excellence, civility, and stewardship; and supporting inclusive and sustainable practices in fulfilling everyday responsibilities. Employees will participate in performance evaluations including dialogues, 360 degree surveys, assessments, etc.

Preferred Qualifications include:

• BS/BA in accounting, finance, or related field.
• Understanding of Cornell policies and procedures in the areas of purchasing, business expense, accounting general ledger, accounts payable, accounts receivable, payroll and travel preferred.
• Kuali Financial System (KFS), Oracle Analytics dashboard, Workday, PaymentWorks, Web eInvoicing, Spend Viz, Team Dynamix, Peoplesoft, and Concur Travel system, experience, and knowledge, transaction systems and reporting tools helpful.

What we offer:

Great benefits that include educational benefits, access to a plethora of wellness programs, employee discounts with local and national retail brands, health care options to choose from, generous paid leave provisions: 3 weeks of vacation, 12 university paid holidays (including end of year winter break through New Year's Day) and superior retirement contributions.

An active and diverse community to work and thrive in! Cornell is situated in picturesque Ithaca, New York, the heart of the Finger Lakes. Ithaca is home to two academic institutions, state parks, waterfalls, gorges, and a wide range of art galleries, theaters, eateries, wineries, and breweries. Ithaca has something to suit all ages and interests!

Familiarize yourself with Cornell's as well as the university's .

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Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline (faculty pay ranges reflects 9-month annual salary)

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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

EEO Statement: Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.

Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly