Overview

Work Where it Matters

Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost.

As an ASE employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options

Job Summary:

• Akima Systems Engineering seeks an experienced VOIP Engineer in support of HQ, INSCOM, at Fort Belvoir, Virginia.

Responsibilities

Job Responsibilities:

• Plan, lead, execute, monitor, maintain, and improve unclassified and classified VOIP deployments (from inception to continuous improvement).

• Recommend, compile, and deliver training for VOIP users and Tier I/II maintainers.

• Install, troubleshoot, and maintain legacy Nortel and Avaya digital phone infrastructure and systems.

• Submit tickets for NSTS phone systems.

• Provide weekly and monthly written reports of work accomplished.

• Potentially serve as future Team Lead of 4-person phone team.

Qualifications

Minimum Qualifications:

• Current TOP SECRET clearance w/ SCI eligibility as recorded in DISS (formerly JPAS)

• Current DOD IAT Level II baseline certification

• High School Diploma

• Five or more years' experience leading a telecom team in a classified environment

• Experience leading classified VOIP deployments for 1000+ users

• Outstanding oral and written communication skills

• Outstanding customer service skills

• Outstanding leadership and followership skills

• Self-starter/learner/motivator

• Ability to travel up to 25% (this is a contractual requirement, but actual travel will be almost zero)

Security Clearance Required:

• Candidate must already have an active or current United States government security clearance at the TOP SECRET level with a SCI read-on (TS/SCI) to be considered for this position (it must be in the JPAS/DISS system).

Desired Qualifications:

• Familiarity with configuring phones via CUCM (Cisco Unified Communications Manager)

• Proficiency with Service now, IHELP, or NETPLUS ticketing systems

• One or more CCNA certifications

• CCNA Voice Certification

• Recent Intelligence Community experience

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).

Job: Information Technology

Travel: Yes, 25% of the time

Organization: ASE - Akima Systems Engineering

Clearance: TS/SCI

Work Type: On-Site

Remote: No

ReqID: 2024-11163