Manage information technology systems in both the enterprise and technical areas of the organization including but not limited to networks, firewall s, VPN s, external IP connections, multicast IP, servers (Windows OS, Mac OS, Linux, VMWare), file storage and archive (SAN/NAS/LTO/Cloud), Office 365, active directory, and end user systems. Hands-on experience with and the ability to troubleshoot hardware and software issues related to internal IT networks, administration, and network equipment installations. Monitor performance and technology trends of information technology, especially related to media and entertainment (M&E) and make recommendations for improving workflows and infrastructure. Work with staff to troubleshoot and address technical issues as they arise. Escalate issues to management and propose alternate resources to address impacting issues. Active member of the team responsible to install, operate, maintain, and provide support to station broadcast equipment, control room systems, editing systems, and production equipment, transmission facilities, radio studio systems, digital content systems, and distribution. Advises Senior Director of Engineering regarding operational abnormalities, i.e., failing equipment, available upgrades, industry changes, and institutional IT risk. Responsible for maintaining and implementing IT security protocols across the enterprise. Maintains and manages company telephone and communications systems. Operates PBS North/The North 103.3FM Master Control and transmission equipment as necessary. Excellent interpersonal and communication skills with the ability to interact effectively with internal staff, various levels of management, contractors, and vendors. Available to work nights and weekends as required. Readily available for after-hours work and on-call in an emergency. Performs other duties within the Engineering Department as required.