Job Description - Account Sales and Service Representative
Basic Purpose - Customer Service Representative will assist the internal management team and outside sales staff by communicating, processing data, and working to build the Catelli Brothers' Brand. This position will report directly to the VP of sales.
Description-
Learn all functions of the Account Sales and Service Team
Learn product lines and product specifications
Work with assigned Regional Sales Representative on daily management of customer accounts
Assist in growing sales by analyzing customer sales and needs
Management of GDSN (Global Data Synchronization Network) platform
Communicates with other departments to ensure customer needs are met or exceeded
All other tasks as assigned
Qualifications:
Knowledge of Illustrator and Photoshop required
Knowledge of EDI preferred but not required (Electronic Data Interchange)
Strong knowledge of Microsoft Word, Excel and PowerPoint
Excellent written and verbal communication skills required
Experience with ERP Systems preferred but not required (SAP, JD Edwards, Aspen, Microsoft Dynamics etc.)
Education/Training:
High School graduate or GED preferred
Business Degree and/or College education a plus
Related Experience/Requirements:
Preferred 1-3 years’ experience in food production or food warehousing
Preferred 2 years' customer service experience

Physical Requirements:While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb stairs. The employee may occasionally lift or move office products and supplies.