About this role:

Wells Fargo is seeking a Senior Product Manager as part of Consumer and Small Business Banking. Initial project assignments will include supporting collateral and customer communication strategy and execution within our Small Business Lending product team. Working with partners in Risk, Marketing, Legal and Compliance, The Senior Product Manager's key assignments will focus on: developing new and modifying existing collateral within regulatory requirements; writing and securing approval for statement messages and inserts; implementing disclosure policies; managing inventory of printed materials and plastics inventory. Learn more about the career areas and lines of business at wellsfargojobs.com

In this role, you will:

• Be responsible for product management support across Wells Fargo's small business lending products, including Business Line of Credit, Small Business Advantage Line of Credit, Commercial Real Estate Financing, and Healthcare Financing.

• Support individual Product Heads to meet strategic and growth goals.

• Collaborate with key partners in Marketing, Operations, Technology and Risk on initiatives to grow our credit portfolios.

• Manage compliance risk and support both internal and external Product Management audits.

• The Small Business Lending Senior Product Manager will specialize in one or more of the following areas and will cross-train to support other product managers across a range of functional responsibilities, including:

• Develop products and features to support the credit needs of our small business customers.

• Serve as product subject matter experts in developing and maintain clear, compliance product collateral and customer communications.

• Optimize the customer experience for new account originations and account servicing.

• Execute channel strategies for new account acquisition, including solicitation targeting, banker training and communication, and digital/online strategies.

• Implement customer management programs for existing customers.

• Develop pricing strategies and policy.

• Develop business cases including financial support for new product initiatives.

• Support technology implementation to improve the efficiency and competitiveness of our business.

Required Qualifications:

• 4+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong foundation in credit lending either in consumer or small business lending.

• Knowledge and understanding of communications development in financial services industry

• Knowledge and understanding of writing, editing, coordinating customer communications

• Demonstrated project management skills.

• Ability to develop and maintain documented procedures

• Strong spreadsheet skills and foundation in data and reporting.

• Strong written and oral communication

• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint and Access) skills

• Familiarity with regulatory and audit compliance such as, for example, Reg B, HMDA, FCRA, ECOA, Fair Lending

• Ability to prioritize work, meet deadlines, achieve goals in a dynamic and complex environment

• Demonstrated aptitude for transferring strong core skills (communication, business analysis, process development) to new challenges.

• Experience using business knowledge and critical thinking

Job Expectations:

• This position will require onsite presence at one of the locations listed below in a hybrid work schedule

• Relocation assistance is not available for this position

• This position is not eligible for Visa sponsorship

Locations:

• 250 E John Carpenter Freeway Irving, TX

• 401 S Tryon St Charlotte, NC

• 1525 W WT Harris BLVD Charlotte, NC

• 2600 S Price Rd Chandler, AZ

• 11601 N Black Canyon HWY Phoenix, AZ

• 2222 W Rose Garden Phoenix, AZ

• Required locations listed above. Relocation assistance is not available for this position.

*Job posting may come down early due to volume of applicants. *

Posting End Date:

6 Jun 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Company: WELLS FARGO BANK

Req Number: R-345590-3

Updated: Sat Jun 01 01:20:56 UTC 2024

Location: CHARLOTTE,North Carolina