Position Details

Position Information

Announcement Number STAFF - VA - 24351

For questions regarding this position, please contact:

Lori Oakley at 406-994-4364 (tel:406-994-4364) or lorraine.oakley@montana.edu

Classification Title Program Mgr

Working Title Morrill Scholars Academic and Logistics Program Manager

Brief Position Overview

Join a dynamic team in the Allen Yarnell Center for Student Success where guiding students is a passion and privilege. In keeping with the mission, vision and principles of Montana State University, the state’s only public land grant institution, we are innovative and thoughtful leaders committed, in service, to advancing the future of others. We work closely with students, faculty and staff, employers, foundations, and other partners to create future focused outcomes. We use technology, metrics, and mindsets to shape our strategy. And we leverage the spirit of teamwork, hard work, and dedication to make our strategic plans become an operational reality.

Position Number 4N1458

Department Hilleman Scholars

Division Office of Academic Affairs

Appointment Type Classified

Contract Term Fiscal Year

Semester

If other, specify From date

If other, specify End date

FLSA Non-Exempt

Union Affiliation Exempt from Collective Bargaining

FTE 1.0

Benefits Eligible Eligible

Salary $24.388 per hour, commensurate with experience, education, and qualifications

Contract Type Classified Salary

If other, please specify

Recruitment Type Open

Position Details

General Statement

The Academic and Logistics Program Manager is responsible for developing, managing and implementing key aspects of the Morrill Scholars Program related to Morrill Scholar enrollment, registration, Faculty Fellow enrollment and persistence at MSU . The Program Manager will engage with a cross-disciplinary and functional team to conceive, design, and develop innovative strategies and solutions. The successful candidate will combine an ability to “think big” with the ability to “move quick.”

The Morrill Scholar Academic and Logistics Program Manager will work to convey compassion and support along-side high expectations. This work will be accomplished through one-on-one coaching appointments, small groups, and large group meetings. We are looking for a passionate, data-driven decision maker who likes experimenting, setting high standards, and staying ahead of a dynamic and complex problems to find solutions. An ideal candidate will thrive in an entrepreneurial environment and not be hindered by ambiguity or multiple competing priorities. The ideal candidate will relish supporting students with great potential informed by a servant-leader mindset – supporting access and excellence at MSU .

The Morrill Scholar Academic and Logistics Program Manager is a member of a team that is focused on driving outcomes to improve persistence, graduation rates and career outcomes for MSU Morrill Scholars.

Duties and Responsibilities

At the direction of and working in conjunction with the Vice Provost provide quality, timely, and relevant logistics management support for the Morrill Scholars Program to generate high quality and high impact outcomes for students and the institution.

Work closely with other Morrill Scholar Professional and para-professional staff in achievement of these goals:

• Partner closely with other AYCCSS and campus partners in achievement of these goals.

• Manage the academic, enrollment and appropriate case management models for the first two years of the Morrill Scholars Program.

• Examples include but are not limited to:

• Registration template development

• Registration metrics

• Student Early Alert Case Management outcomes tracking

• Student tutoring and flow-zone outcomes tracking

• Student engagement tracking

• Student use of services to provide momentum-advantage

• Base upon student outcomes provide recommendation ideas and action steps to Vice Provost.

• Generate momentum on recommendations through coordinating (and in some cases) executing treatments/interventions.

• Work closely with the AYCSS Systems Manager to monitor data (gaps and gains) and make recommendation to the Vice Provost for time program enhancements/efforts.

• Leverage BCSSE , Quintile, EFC (Student Affordability Index), first-to-college and other data to inform strategy.

• By leveraging data, identify, drive, and develop best practices, efficiencies, and project workflows in support of scholar success outcomes.

• Hire, train, and supervisor the Morrill Scholars Program mentors.

• Work in conjunction/partnership with other access scholarship programs in the AYCSS to leverage continuous professional development training of mentors and student associates.

• Work closely with Morrill Curricular & Scholar Success Program Manager.

• Plan and coordinate learning, development, and engagement events which generate a sense of community, purpose, and belonging for the Scholars.

• Work closely with the Morrill Mentors to have them host events (with impact) in the evening.

• Work closely with ChampChange Program Manager to incentivize activity and monitor the event.

• Generate marketing material and content for webpages, emails, texts, and other channels of communication.

• Messaging must be clear, accurate, timely, and relevant to an audience.

• Messaging must include images and content that connects with target audience.

• Messaging must follow AYCSS’s IKAB model and generate new habits and practices of the scholars. Our goal is to move scholars to action!

• Leverage tools like CMS , Excel, CatTracks, MyEmma, Mongoose, and Karatemail.

• Work collaboratively with the AYCSS Associate Director of Communication

• Market Great Course, Faculty Fellow courses, and other large-scale communication effort.

• Send and monitor outcomes from weekly success messages for the Morrill Scholars.

• Work closely with academic advising, math, registrar and other partners to generate good registration outcomes.

• Anticipate bottlenecks, provide escalation management, make tradeoffs, and balance program needs with technical constraints.

• Ensure scholars attend class, engage in their coursework and maintain satisfactory academic outcomes.

• As appropriate, coordinate with Faculty Fellows and key enrollment partners on enrollment, special events and student outcomes.

• Other duties as assigned.

  Required Qualifications – Experience, Education, Knowledge & Skills

• Bachelor’s Degree in related field, or an equivalent combination of education and/or experience.

• Demonstrated experience in program development, management, implementation and delivery assessment.

• Demonstrated competence using personal computers and various software such as word processing, spreadsheets, database, presentation, email and internet.

• Demonstrated experience of strong data analysis, problem-solving, and project management skills where data and metrics were utilized to back up assumptions, recommendations, and drive actions.

• Demonstrated experience communicating (oral and written) to constituents with diverse backgrounds and experiences.

• Demonstrated experience of working in a fast-paced environment where continuous innovation and improvement is desired.

• Demonstrated experience bringing together stakeholders with different interests to move projects and initiatives forward.

  Preferred Qualifications – Experience, Education, Knowledge & Skills

• Master’s degree.

• Demonstrated experience with project management/case management/social work.

• Demonstrated experience in coordinating multiple initiatives while working with various constituents bringing project to a successful completion.

• Demonstrated experience with developing written content for specific audiences (donors, foundations, students, campus partners, etc.)

• Demonstrated experience writing grants or reports intended to influence funding resources.

• Demonstrated experience planning events or programs with multiple constrains and considerations that must be thought-through or planned.

• Experience with spreadsheets & word processing

  The Successful Candidate Will

• Make a concerted effort to practice clear communication and build strong relationships with campus partners in order to facilitate career development at MSU

• Possess the ability to be a team member and work cooperatively, and with respect, alongside fellow teammates in pursuit of a common goal

• Possess a history of collaboration and willingness to roll up one’s sleeves to get the job done (no job is too large; no job is too small)

• Able to prioritize complex deliverables, have highly technical and informed discussions leading to good decisions and thoughtful outcomes

• Be a self-starter

• High sense of ownership, urgency, and drive

• Have superb organizational skills and attention to detail

• Possess excellent written and verbal communication skills

• Have experience working successfully in a team-oriented environment with a wide range of key constituents both internal and external to the organization

• Possess sound decision-making skills

• Possess an enthusiastic approach and a high level of integrity

• Have proficient knowledge of and experience using personal computers.

  Position Special Requirements/Additional Information

This position will require scheduled evening and potential weekend hours to host events and interact with students.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? Yes

Posting Detail Information

Number of Vacancies 1

Desired Start Date Upon successful completion of search

Position End Date (if temporary)

Open Date

Close Date

Applications will be:

Screening of applications will begin on or before May 29, 2024; however, applications will continue to be accepted until the position is filled.

Special Instructions

Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: https://www.montana.edu/hr/recruitment/dualcareer.html