With over 100 years of combined expertise, Heubel Shaw develops and deploys custom material handling solutions for the world's most trusted companies. As a certified Raymond dealer, we offer new and pre-owned lift trucks and forklifts, parts, storage solutions, integrated systems, fleet management and other services to support our client's operations.  

We offer competitive pay, PTO/paid holidays, medical/dental/vision, retirement matching, tuition reimbursement, comprehensive training, and a variety of opportunities for professional growth. 

Duties and Responsibilities:

• Assist in daily rental operations in accordance with established operating methods, policies, procedures and state / federal regulations.
• Work directly with the sales team and customers to locate rental equipment, determine correct specifications, and communicate availability and rates.
• Administer rental invoicing processes and reports.
• Assist customers with invoicing issues, issuing credits and adjustments when required.
• Develop positive, long-term customer service relations.
• Coordinate shipment of rental, used, and stock equipment.
• Maintain records on all rental equipment, monitoring location and condition of all equipment at all branches.
• Maintain filing system
• Assist rental manager on various projects as assigned.
• Assist in fielding incoming calls.
• Various additional responsibilities as assigned by management.
• Work with all departments to ensure quality of customer service.

Ideal candidate will possess:

-Prefer at least 5 years’ experience in the material handling or similar industry.

-Must be able to multi-task, be organized, communicate effectively, and have the desire to provide the best customer experience possible.

-This position requires an understanding of lift truck and other material handling equipment specifications.

-Excellent communication and multi-tasking skills.

Minimum Qualifications:

-High School Diploma - Associate degree desirable.

-Five or more years administrative or equivalent experience.

-Candidates must be proficient in all Microsoft Office products.

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