French Language Specialist - HR Ops

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Qualification

• Educated to degree level with emphasis in HR or Business or other related discipline

• Strong customer service orientation

• Ability to manage priorities against tight deadlines.

• Experience in change management, tool migrations, process automations

• Effective problem-solving skills

• 4+ to 6 years HR experience / Customer Service / Operations

• Strong professional and HR operational knowledge

• Strong team player with a passion for working in a fast-paced Global HR team

• Excellent communication skills - communicates with impact, motivates others, builds support, establishes trust.

• Effective presentation skills.

• Delivers results meets customer needs, manages execution, in a high volume, fast paced environment.

• Language: French expert

• Skill set – Quality, Workforce Management, Training

• Gain a deep understanding of the customer base.

• Form strong relationships with mangers/employees/local HR teams to become a trusted partner for the business.

• Process transactions efficiently and correctly to enable the business to operate.

Job Overview

TE's HR Services teams provide direct support to employees, other HR groups and management as part of a centralized function to handle a variety of HR-related transactions. They receive and respond to requests concerning HR policies/programs, appropriately routes requests from employees to others for additional information and may respond to practices inquiries via online resources and/or telephone. The team also processes various paper and electronic forms related to documenting HR activities such as new-hire onboarding, change-of-status, benefits, termination of employment, etc.

Responsibilities

• Responsible for Strategic Execution and Results Oriented.

• Responsible for the queue management.

• Responsible for managing DTP’s / Checklist and other process documentations.

• Subject Matter Expert and capable of aligning work with broader business objectives and anticipating future trends and opportunities.

• Meticulous attention towards problem solving.

• TEOA lead: Exhibits a remarkable proficiency in handling project.

• Provide frontline support to TE employees on inquiries related to HR data, such as self-service portals, maintaining employee life cycle, or resolving data discrepancies.

• Efficiently managing new hire data, ensuring compliance with regulations.

• Working with team and taking individual responsibility for case management to ensure prioritization of work is in line with business needs.

• Completing transactions in accordance with desk top procedures and local policy

• Achieving daily/weekly/monthly targets for productivity, quality, and customer experience

• Participating in daily Go meetings to ensure team collectively on track with queue management.

• Participate and support annual/quarterly/monthly workstreams.

• Responsible for end-to-end process.

ABOUT TE CONNECTIVITY

TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn (https://www.linkedin.com/company/te-connectivity/) ,Facebook (https://www.facebook.com/teconnectivity/) ,WeChat, (http://www.te.com.cn/chn-zh/policies-agreements/wechat.html) Instagram andX (formerly Twitter). (https://twitter.com/TEConnectivity)

WHAT TE CONNECTIVITY OFFERS:

We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!

• Competitive Salary Package

• Performance-Based Bonus Plans

• Health and Wellness Incentives

• Employee Stock Purchase Program

• Community Outreach Programs / Charity Events

• Employee Resource Group

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

Location:

Bangalore, KA, IN, 560076

City: Bangalore

State: KA

Country/Region: IN

Travel: None

Requisition ID: 120301

Alternative Locations:

Function: Human Resources

TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.