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eightfold.ai Business System Manager (Netsuite Implementation); Shift: 3 PM IST onwards in Bangalore, India

Eightfold (https://eightfold.ai/) was founded with a vision to solve for employment in our society. For decades, the connection between individuals and opportunities has been based on who they are and their network's strength vs. their potential. Eightfold leverages artificial intelligence to transform how to think about skills and capabilities for individuals and how jobs and career decisions are made. Eightfold offers the industry’s first AI-powered Talent Intelligence Platform to transform how organizations plan, hire, develop and retain a diverse workforce, enabling individuals to transform their careers.

To date, Eightfold AI has received more than $410 million in funding and a valuation of over $2B (https://eightfold.ai/blog/eightfold-ai-raises-220m/) from leading investors to further our mission of finding the right career for everyone in the world. If you are passionate about solving one of the most fundamental challenges of our society - employment, working on hard business problems, and being part of an amazing growth story - Eightfold is the place to be!

The ideal candidate has strong technical & functional knowledge of NetSuite financials, and advanced revenue management module. The company is scaling their operations, and this role will have the opportunity to work on several new projects, implementations, and be the subject matter expert for NetSuite.

Job Description

As the NetSuite System Manager, you will play a critical role in managing and optimizing our NetSuite ERP system. You will be responsible for overseeing the customization, configuration, and enhancement of NetSuite to meet the needs of our business.

Responsibilities

System Administration:

  • Manage user roles, permissions, and access controls within NetSuite.

  • Configure and maintain system preferences, settings, and customizations, with a focus on advanced revenue management.

  • Monitor system performance and address any technical issues in a timely manner.

  • Customization And Configuration:

· Customize NetSuite forms, fields, workflows, and reports to streamline the processes.

· Develop and implement scripts to automate tasks and enhance system functionality.

Integration And Data Management:

  • Oversee integrations between NetSuite and other business systems, particularly those related to purchasing, payroll, T&E and sales.

  • Ensure data accuracy and integrity through regular audits and data management practices.

  • Lead data migration projects as needed, ensuring smooth transitions and minimal disruption to business operations.

Training And Support:

  • Provide training and support to end-users on NetSuite functionality.

  • Act as the primary point of contact for NetSuite-related inquiries and troubleshooting.

  • Develop documentation and training materials to support user adoption and knowledge transfer.

  • Continuous Improvement:

  • Stay informed about NetSuite updates, features, and industry best practices.

  • Identify opportunities to optimize and enhance system functionality to better support our business objectives.

  • Lead initiatives to improve efficiency, accuracy, and scalability in advanced revenue management processes.

Qualifications:

  • Bachelor's degree in Information Technology, Business Administration, or a related field.

  • 8 years of experience in NetSuite administration and configuration, preferably in a SaaS software industry.

  • Strong understanding of NetSuite advanced revenue management modules and related functionalities.

  • Experience with NetSuite integrations and data migration techniques.

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.

  • NetSuite certification(s) (e.g., SuiteFoundation, Administrator, Developer) preferred.

  • Familiarity with SaaS industry practices and requirements is a plus.

    We are a team of self-starters who excel in their fields. We believe in giving you responsibility, not a task. We want you to have ownership and pride in your work and see your work's positive impact on your colleagues, our customers, and the world. We believe in providing transparency and support so you can do the best work of your career.

Hybrid Work @ Eightfold: We embrace a hybrid work model that aims to boost collaboration, enhance our culture, and drive innovation through a blend of remote and in-person work. We are committed to creating a dynamic and flexible work environment that nurtures the collaborative spirit of our team. Starting February 1, 2024, employees residing near Santa Clara, California, or our Bangalore and Noida offices in India will return to the office twice a week.

Eightfold.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.

Experience our comprehensive benefits with family medical, vision and dental coverage, a competitive base salary, and eligibility for equity awards and discretionary bonuses or commissions.

Our customer stories- https://eightfold.ai/customers/customer-stories/

Press- https://eightfold.ai/about/press

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