WestRock OTM Techno in Atlanta, Georgia

About WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.westrock.com .

OTM Techno-Functional Analyst - Atlanta, GA

1000 Abernathy Rd, NE

Atlanta, Georgia, 30328

United States

OTM Techno-Functional Analyst - Atlanta, GA

The opportunity:


The OTM Analyst is a technical plus functional position supporting Oracle Transportation Management (OTM). + WestRock utilizes Oracle Transportation Management to plan, tender and settle it shipments in the supply chain. + This position supports WestRock’s operational requirements and strategic business initiatives as we implement additional functionality and/or locations. + Based on the strategic objectives and priorities set by the Senior Vice President of Enterprise Logistics, this position interacts with OTM Business Process Owners to develop and implement solutions as business requirements and priorities are established.

How you will impact WestRock:

OTM functional responsibilities:

  • Reviewing current transportation business processes to determine where automation/improvements will drive efficiency.
  • Recommending innovative uses of OTM functionality, design, implement solutions and train end-users.
  • Developing and documenting specifications for OTM configurations and associated interfaces to ensure scalable integrated enterprise platform and meet business objectives.

OTM technical responsibilities:

  • Creating/modifying SQL and PL/SQL queries and agent work flows to support constantly changing business needs.
  • Managing OTM configurations and setup for various functionalities such as order planning, carrier constraints, invoice processing, etc.
  • Modifying XSL stylesheets, screen sets, manager layouts and action checks.
  • Providing XML mapping to Enterprise Application for interfaces.
  • Onboarding and setup for carriers utilizing EDI.
  • Executing unit and system testing for all scenarios.
  • Must have knowledge of OTM servlets, agent locks and threads in OTM.

Application maintenance, troubleshooting and on-call support:

  • Providing technical support for OTM on a daily basis.
  • Diagnose, design and implement corrections for production problems.
  • Coordinate with other IT support groups for problem resolution.
  • Answer user questions on system functionality.

Soft skills:


Good written and verbal communication skills. + Must have worked in working with business users, conducting issues prioritization meetings with end users and super users + Must be able to provide weekly reports and handle issue task tracker.

What you need to succeed:


Bachelor’s degree required + Minimum of 8+ years of work experience in Information Technology with at least 5+ years of OTM experience + Superior knowledge of SQL (Oracle) and stored procedures is required + OTM technical experience required:

  • Agent creation
  • Saved SQL queries
  • Inbound and outbound integration for orders, planned shipments, tenders, shipment status, actual shipment and allocation base.

  • OTM functional experience preferred:

  • Shipment Planning and tendering

  • Invoicing and Voucher creationAllocation
  • Exposure to Export functionality will be good to have
  • Dock scheduling
  • Continuous move
  • Experience/Knowledge working with webMethods preferred
  • BI Publisher or QlikView knowledge is preferred

What we offer:


Corporate culture based on integrity, respect, accountability and excellence. + Comprehensive training with numerous learning and development opportunities. + An attractive salary reflecting skills, competencies and potential. + A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/Disabled/Veterans.


Information Technology

WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/Disabled/Veterans.

OTM Techno